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Crashing after finding domain

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jknorr View Drop Down

Joined: 18 Sep 2008
Online Status: Offline
Posts: 3
  Quote jknorr Quote  Post ReplyReply Direct Link To This Post Topic: Crashing after finding domain
    Posted: 18 Sep 2008 at 2:06pm
First, let me tell you why I am looking into your application and others like it. I do a lot of machine swapping, replacing older machines with new ones and transfering data from one to the other. One of my major problems in doing this is that the people I am doing this for are rarely available to log into their account to create the profile on the new machine. I am looking for an application that will allow me to put their old profile (mydocs/favorites/wallpaper/outlook/etc) onto their new machine, so they could just log in and start working.

If this product is not designed to do this, then you can ignore this message. If it is, I am having some trouble with crashing. Creating the backup is giving me no problems, I am not using a password and nothing is getting encrypted (just an empty test account)
My problems start when I try to migrate that profile to a new machine. the app prompts me to find the archive and it does, it then goes to the next screen. I do not want to change the name of the new machine (every machine has a unique name) The domain is put in their automaticly, I took a screenshot:

It then goes through the extraction and finding the domain:

As soon as it binds to the ADS it crashes:

The details are not helpful

If anyone could help me get a successful test, I would appriciate it. Also, if we can get it to work, how much would an academic license cost, if avalible?
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Joined: 09 Nov 2006
Location: United Kingdom
Online Status: Offline
Posts: 1330
  Quote Support Quote  Post ReplyReply Direct Link To This Post Posted: 19 Sep 2008 at 8:27am


The Transfer Wizard should certainly be able to do what you want it to. Although the software is still in beta, it obviously shouldn't crash Unhappy

In this case, the problem isn't so much with transferring the profile data, as communicating with the domain. This is not a known problem. Are you prompted for a domain username and password? If so, in what format do you enter the username?

The information in the crash report would be very useful. If you can get the report files, please email them to

In the transfer .zip file you will see a file called transfer.transfer.xml. If you would like us to take a look, please email this file as well.

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