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Outlook not working after migration

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RuskinF View Drop Down
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  Quote RuskinF Quote  Post ReplyReply Direct Link To This Post Topic: Outlook not working after migration
    Posted: 17 Jun 2020 at 9:20am
I had the same issue as well. I migrated to Outlook and I faced unresponsive behavior from Outlook.
To remove that unusual behavior from Outlook I had to repeat the migration with technical assistance and I had to perform a batch migration.
Performing the batch migration helped me with the Outlook issue but only after I had reconfigured it.
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rdaubner View Drop Down
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  Quote rdaubner Quote  Post ReplyReply Direct Link To This Post Posted: 04 May 2020 at 12:57am
Sorry, what was the fix?
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BigBlue05 View Drop Down
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  Quote BigBlue05 Quote  Post ReplyReply Direct Link To This Post Posted: 25 Nov 2019 at 12:36am
Thank you, John!!

I was at this for hours. This was the last fix I was going to attempt before giving up.

Thanks again, you saved the day for me. Much appreciated!!
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  Quote kpmsmu Quote  Post ReplyReply Direct Link To This Post Posted: 22 Oct 2019 at 3:01pm
I'm seeing a variation on the original theme.  I used the migration tool to move a machine from one domain to another and to migrate one user.  The user cannot launch Outlook, because access is denied to the .ost file.  Disabling ADAL might fix it for others, but isn't an option (nor a good idea).  I haven't tried renaming the broker folder in this instance, because I don't think that is the issue, although I have used that fix on another machine that had a TPM issue.  But what I noticed in this users's case is that the path to the Outlook.ost file looking something like this:

"\\?\C:\Users\userid\...."

A profile with a working data file path does not have the "\\?\" and I'm wondering if there is some sort of escape code that is getting added to paths via the migration tool?

Perhaps not coincidentally, I have seen similar access denied issues post-migration using the User Profile Transfer tool.  The message there is in the Application event log:

ShellExperienceHost (9772,P,98) TILEREPOSITORYSID-Removed: An attempt to open the device with name "\\.\C:" containing "C:\" failed with system error 5 (0x00000005): "Access is denied. ". The operation will fail with error -1032 (0xfffffbf8).
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  Quote JohnMSP Quote  Post ReplyReply Direct Link To This Post Posted: 06 Aug 2019 at 2:14am
Great stuff - glad to hear it!
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  Quote aidzbruhh Quote  Post ReplyReply Direct Link To This Post Posted: 04 Aug 2019 at 11:46pm
John MSP, you are a legend.

I had this issue and was pulling my hair out trying to troubleshoot it. After doing this it worked straight away. Created an account just to say thanks.

On ya Thumbs%20Up
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  Quote bowlofpixels Quote  Post ReplyReply Direct Link To This Post Posted: 24 Oct 2018 at 12:42pm
Confirming that disabling ADAL is the only thing that's worked for us. Hopefully parent company doesn't want to go MFA any time soon.
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  Quote KLCRYCMSP Quote  Post ReplyReply Direct Link To This Post Posted: 15 Oct 2018 at 11:04pm
@JohnMSP

I want to buy you a coffee, I was about to open up a support request and found this post, thank you!

ps: how did you figure it out?
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BigBlue05 View Drop Down
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  Quote BigBlue05 Quote  Post ReplyReply Direct Link To This Post Posted: 04 Oct 2018 at 9:15pm
JohnMSP, you are a genius! I was banging my head against this one for hours.

Huge help.

Thank you very much.

Edited by BigBlue05 - 04 Oct 2018 at 9:17pm
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bowlofpixels View Drop Down
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  Quote bowlofpixels Quote  Post ReplyReply Direct Link To This Post Posted: 02 Oct 2018 at 1:25pm
Having the same issues. New profile works fine. Ran Office manual uninstall tool and reinstalled, cleared keys via ospp.vbs file. We don't show an ADAL registry entry. This is a huge issue as we have 100+ users that will need to be migrated. Get it together Microsoft!
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