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Outlook not working after migration

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JohnMSP View Drop Down

Joined: 22 Jun 2018
Online Status: Offline
Posts: 2
  Quote JohnMSP Quote  Post ReplyReply Direct Link To This Post Posted: 06 Aug 2019 at 2:14am
Great stuff - glad to hear it!
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kpmsmu View Drop Down

Joined: 22 Oct 2019
Online Status: Offline
Posts: 1
  Quote kpmsmu Quote  Post ReplyReply Direct Link To This Post Posted: 22 Oct 2019 at 3:01pm
I'm seeing a variation on the original theme.  I used the migration tool to move a machine from one domain to another and to migrate one user.  The user cannot launch Outlook, because access is denied to the .ost file.  Disabling ADAL might fix it for others, but isn't an option (nor a good idea).  I haven't tried renaming the broker folder in this instance, because I don't think that is the issue, although I have used that fix on another machine that had a TPM issue.  But what I noticed in this users's case is that the path to the Outlook.ost file looking something like this:


A profile with a working data file path does not have the "\\?\" and I'm wondering if there is some sort of escape code that is getting added to paths via the migration tool?

Perhaps not coincidentally, I have seen similar access denied issues post-migration using the User Profile Transfer tool.  The message there is in the Application event log:

ShellExperienceHost (9772,P,98) TILEREPOSITORYSID-Removed: An attempt to open the device with name "\\.\C:" containing "C:\" failed with system error 5 (0x00000005): "Access is denied. ". The operation will fail with error -1032 (0xfffffbf8).
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