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Outlook not working after migration

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matejbalun View Drop Down
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Joined: 29 Nov 2017
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  Quote matejbalun Quote  Post ReplyReply Direct Link To This Post Topic: Outlook not working after migration
    Posted: 29 Nov 2017 at 9:36am
Ran the profile wizard on a Win 10 machine to move to a new domain with new credentials. Everything went smoothly.

Everything is working as it should except for Outlook 2016. After trying to launch Outlook once logged in under the new account I got an error saying Outlook couldn't access the OST file.

Since we are running Office 365 I figured I'd just delete the old Outlook profile and create a new one. However I cannot get Outlook to allow me to create a profile, I get an error as soon as I type in the email address that I'm trying to create a profile for.

Odd thing is that I can log into a clean user account on the same computer and Outlook will work just fine, letting me add a profile without an issue.

Anyone ran into this issue before?

Thank You
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fets84 View Drop Down
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Joined: 06 Dec 2017
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  Quote fets84 Quote  Post ReplyReply Direct Link To This Post Posted: 06 Dec 2017 at 2:08am
Same Problem here.Solved it by disabling ADAL Microsoft Authentification in registry:
HKCU\SOFTWARE\Microsoft\Office\16.0\Common\Identity\EnableADAL
REG_DWORD 0

Please fix this

Edited by fets84 - 07 Dec 2017 at 4:01am
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matejbalun View Drop Down
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  Quote matejbalun Quote  Post ReplyReply Direct Link To This Post Posted: 06 Dec 2017 at 10:16am
Awesome, that worked. Thanks for the solution.
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