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Move users to new AD keepin local profile
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enebesniak View Drop Down
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Posts: 1 		  Quote enebesniak Quote  Post ReplyReply Direct Link To This Post Topic: Move users to new AD keepin local profile
    Posted: 14 Jan 2019 at 10:56am
We have had this problem on a number of machines, mostly Windows 10 where we have either removed from a domain or migrated to another domain.

Running the o365c1.zip file was the only way to fix the problem, nothing else worked.

It looks to be related if Office uses multiple accounts. For example, one for the software registration and another for OneDrive or Sharepoint.

Edited by enebesniak - 14 Jan 2019 at 10:57am
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Quiltface View Drop Down
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Posts: 2 		  Quote Quiltface Quote  Post ReplyReply Direct Link To This Post Posted: 07 Dec 2018 at 5:43pm
Is there any update on this, this issue is driving me nuts.
I have yet to try the O365C1.exe tool, I am not sure what exactly it does... does anyone know? Naturally I am hesitant to run random executables on my machines.

I have 2 machines having the issue, I would rather "fix" it than rebuild another profile I fear other issues doing that.
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synergi View Drop Down
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Posts: 3 		  Quote synergi Quote  Post ReplyReply Direct Link To This Post Posted: 26 Nov 2018 at 4:39pm
Did any one come up with a fix> - tried the supplied utility - no luck?
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Posts: 1377 		  Quote Support Quote  Post ReplyReply Direct Link To This Post Posted: 07 Nov 2018 at 6:01am
As we say in the User Guide (What isn’t migrated?): "User Profile Wizard cannot migrate encrypted data. This includes encrypted files, but also Internet and Outlook passwords which will need to be re-entered after the migration."
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Posts: 1 		  Quote arkatis87 Quote  Post ReplyReply Direct Link To This Post Posted: 07 Nov 2018 at 1:47am
Originally posted by jellybelly

Hi Pimpfish,
I found a way to make this work. Here is my situation and the steps we take for a successful migration... We were 'cloud first' using AzureAD and are now standing up an on-premise AD server so that we can use GPOs. All of our users have been connected to O365 with their work account for some time but their workstations are all in WORKGROUP.

The key to success is rebooting the user's workstation to get a 'fresh' session. Then navigate to Windows Settings > Account > Access work or school. Select account and disconnect.

Now migrate the user - I am using migrate.exe generated from forensit tool rather than the gui. If you do it this way, you must run as Administrator.

Let me know if you want more detail. I have documented all the steps... I never found a way to fix the workstation login loop. The utility supplied by Forensit was hit-or-miss. I wound up rebuilding the user's profile manually.

We have successfully migrated about 40 users so far.



Hey jellybelly,

We are trying to migrate local profiles to Azure AD and i need some help.
I can migrate both profiles successfully but all passwords etc are not migrating the new one.

Can you please let me know of your documentation steps you took so i can find a different approach to our journey?

Thank you.
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jellybelly View Drop Down
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Posts: 6 		  Quote jellybelly Quote  Post ReplyReply Direct Link To This Post Posted: 26 Oct 2018 at 7:09am
Hi Pimpfish,
I found a way to make this work. Here is my situation and the steps we take for a successful migration... We were 'cloud first' using AzureAD and are now standing up an on-premise AD server so that we can use GPOs. All of our users have been connected to O365 with their work account for some time but their workstations are all in WORKGROUP.

The key to success is rebooting the user's workstation to get a 'fresh' session. Then navigate to Windows Settings > Account > Access work or school. Select account and disconnect.

Now migrate the user - I am using migrate.exe generated from forensit tool rather than the gui. If you do it this way, you must run as Administrator.

Let me know if you want more detail. I have documented all the steps... I never found a way to fix the workstation login loop. The utility supplied by Forensit was hit-or-miss. I wound up rebuilding the user's profile manually.

We have successfully migrated about 40 users so far.
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pimpfish View Drop Down
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Posts: 1 		  Quote pimpfish Quote  Post ReplyReply Direct Link To This Post Posted: 25 Oct 2018 at 3:31pm
I'm bumping this post as I am having the same issue as Jellybelly.  I had a domain account and a local profile using O365 and the account was added as a "work school" account under the local profile.  Windows 10 obviously. 

I migrated the profile to the domain account, and got the hang that others have described at the first reboot (Preparing to set up apps).  I killed that, and rebooted again.  The login under the domain account showed the profile as normal.  I then experienced the annoying Outlook login loops.  I did both the suggested fixes here (running the file provided by Forensit and making the registry change proposed by another user).  That seems to have resolved.  However, I am completely unable to add or store the credentials for the O365 account.  I cannot "connect as work or school account" and get the "Something went wrong" error.

I've forced all logouts from the O365 side, and tried adding the account when and when not connected to my work/domain VPN.  Only think I haven't done is removed the machine from AD (we're using ADSync with a hosted domain server), as other posters said that didn't work.  The issue seems to be buried in the profile and something needs to be nuked to be able to reconnect to "work school". 
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jellybelly View Drop Down
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Posts: 6 		  Quote jellybelly Quote  Post ReplyReply Direct Link To This Post Posted: 26 Sep 2018 at 2:51pm
Well, unfortunately, I tried the fix with the very next user that was having the same exact problem and the problem persists. Is there anything else we can try so that the user is not prompted to login twice and then get the "Something went wrong..." error message? I have uninstalled/reinstalled Office, removed all office credentials from Credential Manager, removed the user's device from Azure with no luck in solving.

thanks

Edited by jellybelly - 26 Sep 2018 at 2:54pm
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jellybelly View Drop Down
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Posts: 6 		  Quote jellybelly Quote  Post ReplyReply Direct Link To This Post Posted: 25 Sep 2018 at 1:14pm
Windows 10 Pro version 1803, build 17134.286.
The machine was NOT joined to Azure AD. It was in WORKGROUP prior to migration to our on-premise AD server. Thanks.
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Posts: 1377 		  Quote Support Quote  Post ReplyReply Direct Link To This Post Posted: 25 Sep 2018 at 12:58pm
Please keep in mind that this test utility fixes the majority of problems - but not all.

We still need more information, please tell us what build of Windows 10 you are using, and whether the machine is joined to Azure AD, etc.
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