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Error on Vista PC

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kdpowers319 View Drop Down
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Joined: 09 Feb 2010
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  Quote kdpowers319 Quote  Post ReplyReply Direct Link To This Post Topic: Error on Vista PC
    Posted: 09 Feb 2010 at 11:33am
Hi
 
I downloaded Tranwiz and unpacked the zip files to a folder on a shared drive.  I went to that folder and ran the application on an XP machine.  It had a cople of errors while creating the zip about files that it could not access; I clicked Ignore and it ran to a successful completion. 
I went to a VISTA Business 32 bit machine and tried to run the program.  It gets to the point where it has asked me for where I want to put the backup zip; once I click OK I get "ForensiT User profile Transfer Wizard has stopped working" and the only option is to cancel.  Any help would be appreciated. 
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Joined: 09 Nov 2006
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  Quote Support Quote  Post ReplyReply Direct Link To This Post Posted: 10 Feb 2010 at 4:48am
Hi,
 
I'm sorry you had a problem. Obviously it looks like Transwiz has crashed. The most likely cause is a corrupt archive file. We don't know of any problems specifically with Vista. You could try opening the file with winzip to check its integrity.
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kdpowers319 View Drop Down
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  Quote kdpowers319 Quote  Post ReplyReply Direct Link To This Post Posted: 10 Feb 2010 at 7:57am
I think that the problem has something to do with what is in my profile because I was able to get it to run on my PC but I backed up a different profile.  For my profile it crashes everytime it starts to try to create the archive. 
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