Can no loner login |
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deanwaters
Newbie Joined: 11 Mar 2010 Location: Portland, OR Status: Offline Points: 2 |
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Posted: 11 Mar 2010 at 4:43pm |
Just download the trial of User Profile Manager. Installed it on a Windows 7 Professional box. Stand alone workstation not connected to a Domain or anything. Copied a user profile into the Default profile. Created a new test user account to see if it would work. Logged out of the machine. Now NONE of the ID's can login! I'm at the Windows 7 login screen. The icons for the local users are on the screen waiting to be clicked. When I click on any of them, the account name just under the account icon disappears....and that's it......nothing else happens! WOW! This is just a testing workstation so I didn't lose any data or anything, but now I'm stuck and have to reload the O/S.
Common event? Or this just a fluke? Thanks Dean Waters Rentrak Corporation |
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Support
Moderator Group Joined: 09 Nov 2006 Location: United Kingdom Status: Offline Points: 1860 |
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Hi Dean,
I'm sorry that you have had this problem. The problem occurs if you do not assign the user account(s) a password. User Profile Manager needs users to have passwords in order to manage the profiles on the machine. Now what should happen is that you should get a polite message telling you this. Unfortunately there appears to be a bug where you don't see anything. We will work urgently to get this fixed.
You do not need to reload the O/S. Just reboot the machine in safe mode and either assign a password to the accounts, or uninstall the software.
Thank you for bring this to our attention.
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deanwaters
Newbie Joined: 11 Mar 2010 Location: Portland, OR Status: Offline Points: 2 |
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Thanks for the quick reply. Since this was a lab-workstation used for
testing, I just reloaded the OS. Did the same thing again though. This
time it did give me the polite message about logging in with an
un-managed profile --- but it still wouldn't let me get passed the login
screen. Reloaded the OS again. 3rd time I got it right - put a
password on the account and it worked.
D |
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