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prossers7 View Drop Down
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Joined: 31 Dec 2010
Location: Brunswick, ME
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    Posted: 31 Dec 2010 at 2:10am
 
Hello,
 
I purchased my Dell Inspiron N7010, x64-based notebook on 12-02-10 and immediately obtained a hacker and/or virus that has completely controlled my computer.  I've done everything, Dell wants $300 to even talk to me, Microsoft insists the problem is Dell's, I've hired know-it-all technicians that have costs me more than I can afford to rid this problem from my machine to no avail.  He/it has locked my User Account Controls and blocked me from accessing important controls on my own notebook and every time I delete files controlling everything, it is recycled in the recycle bin to go right back into place again as if I had not deleted it at all.  Can you please help me.  I can prove my ownership of this notebook.
 
Thank you in advance for any assistance you can offer.  I am broke at this point in time from purchasing everything I've been assured would fix this problem and my finances are exhausted.  Could you please just 'tell me' what would unlock/change my User Account Controls and not allow him/it to lock them up again?
 
Sherry Prosser
 
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Norman View Drop Down
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Joined: 03 Sep 2007
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Norman Quote  Post ReplyReply Direct Link To This Post Posted: 31 Dec 2010 at 5:28am
That's Dell !
Without money help yourself - instal Windows with Recovrey-DVD

Happy New Year


Edited by Norman - 31 Dec 2010 at 5:29am
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