Errors migrating users to Win7 64bit

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   I have been using this wizard for ages with great success but now, I am having the following problem.

Taking windows XP profiles, moving them to Windows 7 64 machines, then running the wizard, works as normal.  However, when the user logs in they are unable to run EXPLORER.EXE

This happens when they try to run it from the Start menu, or just when they try to open Documents, or Computer, and so forth.  

Everything else works fine ... and this problem is not seen by users who have not had their profiles migrated using this wizard.

Any suggestions?

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matthew.ellis Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 15 Mar 2011 Location: Vancouver Status: Offline Points: 2	Post Options Post Reply Quote matthew.ellis Report Post Thanks(0) Quote Reply Topic: Errors migrating users to Win7 64bit Posted: 15 Mar 2011 at 1:32pm
	I have been using this wizard for ages with great success but now, I am having the following problem. Taking windows XP profiles, moving them to Windows 7 64 machines, then running the wizard, works as normal. However, when the user logs in they are unable to run EXPLORER.EXE This happens when they try to run it from the Start menu, or just when they try to open Documents, or Computer, and so forth. Everything else works fine ... and this problem is not seen by users who have not had their profiles migrated using this wizard. Any suggestions?

Support Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 09 Nov 2006 Location: United Kingdom Status: Offline Points: 1860	Post Options Post Reply Quote Support Report Post Thanks(0) Quote Reply Posted: 15 Mar 2011 at 2:15pm
	Hi, How are you moving the profiles from XP to Windows 7?

matthew.ellis Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 15 Mar 2011 Location: Vancouver Status: Offline Points: 2	Post Options Post Reply Quote matthew.ellis Report Post Thanks(0) Quote Reply Posted: 15 Mar 2011 at 2:29pm
	I am copying over the c:\documents and settings\username from the old machine to c:\users\username on the new machine.

Support Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 09 Nov 2006 Location: United Kingdom Status: Offline Points: 1860	Post Options Post Reply Quote Support Report Post Thanks(0) Quote Reply Posted: 15 Mar 2011 at 3:05pm
	We would not recommend that you just copy the files. There are major differences in the profile file structure between XP and Windows 7. Try our Transwiz tool which copies profiles and automatically reconfigures XP profiles to Windows 7 profiles.