Profile Migration -- Dropbox issue |
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HSLC
Newbie Joined: 01 Jun 2012 Location: Wisconsin, USA Status: Offline Points: 1 |
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Posted: 01 Jun 2012 at 12:05pm |
Forensit Pro is working well to create new Domain accounts and migrate profiles, except for users of DropBox. When users try to launch their Dropbox after migration, they get a message that it cannot access the registry keys. Reinstalling Dropbox fixes the problem, but it does annoy the users. Is this a known problem or is there a fix for it?
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HSLC Desktop Systems Support
School of Medicine and Public Health University of Wisconsin |
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Support
Moderator Group Joined: 09 Nov 2006 Location: United Kingdom Status: Offline Points: 1844 |
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Hi,
Dropbox creates a registry key, HKEY_CURRENT_USER\Software\Dropbox\ks, which has non-standard security permissions. Only the logged on user account has permissions to this registry key: Administrators and even the SYSTEM account have no access. As a result, earlier versions of User Profile Wizard could not get access to the registry key to change the permissions for the new domain account.This problem has been fixed in the latest release (3.6.1172.) However, the Dropbox data itself appears to be encrypted. As a result, it cannot be migrated and you have to setup your Dropbox again by re-entering your Email and Password and then choosing "Use Previous Settings". Thanks.
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smich
Newbie Joined: 12 Apr 2013 Location: United Kingdom Status: Offline Points: 2 |
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Is anymore information available on the registry key -HKEY_CURRENT_USER\Software\Dropbox\ks
Is there a way to analyse it? |
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Support
Moderator Group Joined: 09 Nov 2006 Location: United Kingdom Status: Offline Points: 1844 |
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smich
Newbie Joined: 12 Apr 2013 Location: United Kingdom Status: Offline Points: 2 |
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Unfortunately that tool does not work within a Windows 8 environment. Is HKEY_CURRENT_USER\Software\Dropbox\ks related to Dropboxs encryption process?
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Support
Moderator Group Joined: 09 Nov 2006 Location: United Kingdom Status: Offline Points: 1844 |
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Yes, it certainly looks like it.
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