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View unassigned profiles crash

Printed From: ForensiT
Category: ForensiT Support
Forum Name: Desktop Management
Forum Discription: User Profile Manager questions, suggestions, comments and bug reports
Printed Date: 29 Feb 2020 at 2:59am

Topic: View unassigned profiles crash
Posted By: Fire-Wired
Subject: View unassigned profiles crash
Date Posted: 17 Sep 2008 at 11:34am

I have noticed that Profile Manager crashs when you try to view an unassigned profile from a user profile that had a recent version of AOL installed.  This problem doesn't just affect Profile Manager, when I try to transfer the same profile via "Files and Settings Transfer Wizard" it would crash as well at the very end. 

I haven't tried to intentionaly reproduce this problem to test, but all two of my desktops that have had AOL installed none of their profiles transfer to a new install of XP.
This only appears to happen when AOL was installed and working.  The fact that "Files and Settings Transfer Wizard" encournters a crash as well from this leads me to beleive that it has something to do with something that AOL does to the profile, rather than a problem with the program.  I am wondering if anyone else has run into this same problem?

Posted By: Support
Date Posted: 18 Sep 2008 at 3:06pm
We haven't come across the problem before. Does AOL create any folders in the profiles directory, typically c:\Documents and Settings? (The folder could be hidden.)

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