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Invalid Profile Transfer File

Printed From: ForensiT
Category: ForensiT Support
Forum Name: Move Computer
Forum Discription: User Profile Transfer Wizard questions, suggestions, comments and bug reports
Printed Date: 28 Feb 2020 at 6:56pm

Topic: Invalid Profile Transfer File
Posted By: copperbender
Subject: Invalid Profile Transfer File
Date Posted: 29 Oct 2017 at 3:13pm
I am attempting to transfer the profile an old laptop to a new one. I used the Transfer Wizard. The profile was rather large and took awhile to pack. However the pack did not complete. The pack target was a shared folder on the network server. It ended with an error that the network patch was invalid. I then ran the Transfer Wizard on the new laptop. It recognized the network path and displayed the file to be selected. However, it gives me the error message "The file does not appear to be a valid profile transfer file."
The major problem is that the profile on the old laptop is not EMPTY!
Logging in using the profile results in a plain basic screen! HELP!!! What can I do to restore the data if the Wizard will not recognize the file? This is extremely URGENT!!!!!!!!!!!!!!!!

Posted By: Support
Date Posted: 30 Oct 2017 at 4:22am
If the transfer file did not complete without errors, you need to run Transwiz again and try to create the transfer file again.

Posted By: copperbender
Date Posted: 30 Oct 2017 at 2:38pm
I tried that. There are no longer any contents in the user profile. The Wizard MOVED rather than COPYING the files.

Posted By: Support
Date Posted: 31 Oct 2017 at 4:57am
It really didn't. It is impossible for Transwiz to delete profiles.

Given the original error (the "network path was invalid") it sounds like the profile was deleted before the backup was completed. However, it could not have been Transwiz that deleted it.

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