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UserProfileMgr: Doesn't work after sysprep ?

Printed From: ForensiT
Category: ForensiT Support
Forum Name: Desktop Management
Forum Discription: User Profile Manager questions, suggestions, comments and bug reports
Printed Date: 08 Apr 2020 at 8:36pm

Topic: UserProfileMgr: Doesn't work after sysprep ?
Posted By: makes
Subject: UserProfileMgr: Doesn't work after sysprep ?
Date Posted: 30 Mar 2012 at 12:32am
Hi Everyone,
I am currently testing User Profile Manager (UPM) for use within our VMWare View VDI environment. We would like all users to share the same existing profile to significantly speed up logon time. We are using Win7 x64 as the OS for these virtual machines.
We have been very impressed with this product on a test workstation. However, when we try to use it within our VDI image it doesn't work.
When a virtual machine is cloned and provisioned within the VDI environment it goes through a QuickPrep process (VMWare's version of Sysprep). I suspect because we are using an Evaluation version of UPM it's not working because it's detected that MAC address & PC name is different on the cloned instance ?.
Would you please confirm that if we had a UPM volume licence it should be able to work on cloned VMs ?.  Is there any way we can test using the eval version to confirm everything would work fine in the VMWare environment ?.
Thank you, Makes

Posted By: Support
Date Posted: 30 Mar 2012 at 2:33am


"it doesn't work" is bit vague Smile

Yes, licensing for the retail version of User Profile Manager is hardware specific, so you are right to say that changing the (virtual) hardware will cause a problem. The volume license version does not have this problem. However, it is not clear from what you have said that licensing is the issue.

If you need help with this please email -


Posted By: makes
Date Posted: 01 Apr 2012 at 5:29pm
Hi Support Team,
Many thanks for your response. OK it sounds like my suspicion was correct then.
We will need to use a volume licence key for an environment that uses cloning then.
Sorry for not being more specific. When i said it doesn't work what i meant was that Windows just creates a brand new profile for each user rather that using the existing profile that's been assigned to that user through UPM.

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