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Defprop and AVG - error 5

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techsupport8F View Drop Down

Joined: 31 Mar 2022
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    Posted: 31 Mar 2022 at 1:57am
Hi there:

Anyone else running into a problem running defprop when AVG is installed? I get an error 5 and a message that c:\[username]\appdata\roaming - access denied.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Support Quote  Post ReplyReply Direct Link To This Post Posted: 05 Apr 2022 at 9:53am

This is not a problem we have seen, or previously had reported to us.

The first thing you should do is check that the default permissions on the C:\Users\[username]\AppData\Roaming folder have not been altered; an Administrator account running from an elevated command prompt should have access to this folder.

Mostly likely, however, is that there is some process running on the machine that is locking access to the folder. There are a few things you can do to mitigate against that: reboot the machine and run DefProf before signing in with the user account whose profile you are using to create the default profile; reboot the machine offline so that no updates can be taking place. You could also check that your anti-virus software is not blocking access to the folder, although I’m not aware of any that do.


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