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Domain to domain migration with issues

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filipe987 View Drop Down

Joined: 16 Aug 2022
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    Posted: 16 Aug 2022 at 12:13pm
Hi all,

I've migrated from domain to domain lots of machines, everything is running smooth except for one machine that generates me event ID 1098 for AAD : 
Error: 0xCAA5001C Token broker operation failed.
Operation name: RequestToken, Error: -2146893802 (0x80090016), Description: Le jeu de clés n’existe pas.
Logged at WebAccountProcessor.cpp, line: 652, method: AAD::Core::WebAccountProcessor::ReportOperationError

I've tried all suggested fixes from MS and all forums. It seems there have been a fix for this with a file called

Does some of you still have that file? I'm wanting to test it because everything else just doesn't solve the issue on this machine.

Thanks a lot

Best regards, 

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Joined: 09 Nov 2006
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Support Quote  Post ReplyReply Direct Link To This Post Posted: 17 Aug 2022 at 8:40am

What version of User Profile Wizard are you using? 

o365c1.exe has been deprecated. It was a “patch” or “fix” for a previous version of our User Profile Wizard tool. It should not be used.


If you have authentication problems in Office 365, forget about trying to sign-in to individual Office Apps like Outlook, and go straight to Settings->Accounts->Email & Accounts, then under the section “Accounts Used by Other Apps”, click “Add a work or school account” and add your Office 365 sign-in account. This should work without any errors. Once you have done that, you should be connected in Outlook, Excel, etc. automatically.


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