Transwiz "Stopped Working" Error on Windows 7

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   I'm testing Transwiz for a domain to workgroup migration we're planning. It sounds like just the tool for the job.

Unfortunately, when I test it on my Windows 7 local user profile, it prompts me for the location of the ZIP file, asks for a password, goes away for a few seconds and then I get the error message:
"ForensIT User Profile Transfer Wizard has stopped working.
A problem has caused the program to stop working correctly. Please close the program."

There is a single button to click labeled, "Close the program"

Any suggestions? I really hope this is some sort of "dumb user error" as it sounds like Transwiz is perfect for the job at hand.

Thanks,

   ...Jerry

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j9999w Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 05 Feb 2011 Location: USA Status: Offline Points: 1	Post Options Post Reply Quote j9999w Report Post Thanks(0) Quote Reply Topic: Transwiz "Stopped Working" Error on Windows 7 Posted: 05 Feb 2011 at 4:33pm
	I'm testing Transwiz for a domain to workgroup migration we're planning. It sounds like just the tool for the job. Unfortunately, when I test it on my Windows 7 local user profile, it prompts me for the location of the ZIP file, asks for a password, goes away for a few seconds and then I get the error message: "ForensIT User Profile Transfer Wizard has stopped working. A problem has caused the program to stop working correctly. Please close the program." There is a single button to click labeled, "Close the program" Any suggestions? I really hope this is some sort of "dumb user error" as it sounds like Transwiz is perfect for the job at hand. Thanks, ...Jerry

Support Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 09 Nov 2006 Location: United Kingdom Status: Offline Points: 1941	Post Options Post Reply Quote Support Report Post Thanks(0) Quote Reply Posted: 09 Feb 2011 at 4:10am
	Hi Jerry, I'm sorry you have had a problem. It is very unusual for Transwiz to fail at this point. If you are able to retrieve the crash report please email it for support@ForensiT.com Many Thanks

Beth_Wilkins Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 14 Feb 2014 Location: Burlington, VT Status: Offline Points: 2	Post Options Post Reply Quote Beth_Wilkins Report Post Thanks(0) Quote Reply Posted: 14 Feb 2014 at 12:04pm
	I am having the very same problem. The profile copy seems to take a very long time in "fast" mode. Then as the progress bar nears the end I get a window that says Transwiz has stopped working. After a few minutes I then get another window that says to close the program. I have no zip folders, jut one file that is 0kb

Support Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 09 Nov 2006 Location: United Kingdom Status: Offline Points: 1941	Post Options Post Reply Quote Support Report Post Thanks(0) Quote Reply Posted: 19 Feb 2014 at 4:09am
	There may be a file corruption problem. Try running Chkdsk before doing the transfer. If you would like to help us determine the cause of the crash, please contact support@ForensiT.com

Beth_Wilkins Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 14 Feb 2014 Location: Burlington, VT Status: Offline Points: 2	Post Options Post Reply Quote Beth_Wilkins Report Post Thanks(0) Quote Reply Posted: 19 Feb 2014 at 8:50am
	I did that after the first failure with no change. I will contact support, thank you.