Domain to domain migration with issues |
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filipe987
Newbie Joined: 16 Aug 2022 Status: Offline Points: 2 |
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Posted: 16 Aug 2022 at 12:13pm |
Hi all,
I've migrated from domain to domain lots of machines, everything is running smooth except for one machine that generates me event ID 1098 for AAD : Error: 0xCAA5001C Token broker operation failed. Operation name: RequestToken, Error: -2146893802 (0x80090016), Description: Le jeu de clés n’existe pas. Logged at WebAccountProcessor.cpp, line: 652, method: AAD::Core::WebAccountProcessor::ReportOperationError I've tried all suggested fixes from MS and all forums. It seems there have been a fix for this with a file called o365c1.zip Does some of you still have that file? I'm wanting to test it because everything else just doesn't solve the issue on this machine. Thanks a lot Best regards, Filipe
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Support
Moderator Group Joined: 09 Nov 2006 Location: United Kingdom Status: Offline Points: 1844 |
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Hi,
What version of User Profile Wizard are you using? o365c1.exe has been deprecated. It was a “patch” or “fix” for a previous version of our User Profile Wizard tool. It should not be used.
If you have authentication problems in Office 365, forget about trying to sign-in to individual Office Apps like Outlook, and go straight to Settings->Accounts->Email & Accounts, then under the section “Accounts Used by Other Apps”, click “Add a work or school account” and add your Office 365 sign-in account. This should work without any errors. Once you have done that, you should be connected in Outlook, Excel, etc. automatically. Support. |
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