Uninstall

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   I've uninstalled the eval version of profile manager but I still get a dialog telling me my evaluation period has expired when I log in to Windows. How can I get rid of this?

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nomad Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 11 Sep 2007 Status: Offline Points: 1	Post Options Post Reply Quote nomad Report Post Thanks(0) Quote Reply Topic: Uninstall Posted: 11 Sep 2007 at 11:34am
	I've uninstalled the eval version of profile manager but I still get a dialog telling me my evaluation period has expired when I log in to Windows. How can I get rid of this?

Support Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 09 Nov 2006 Location: United Kingdom Status: Offline Points: 1941	Post Options Post Reply Quote Support Report Post Thanks(0) Quote Reply Posted: 11 Sep 2007 at 11:49am
	This problem is the result of an issue with the InstallShield installer. The problem should not occur with Advanced Installer based installs. The safest way forward would be to reinstall the software using the same install file you used to install the software and then uninstall it again. We strongly recommend that you try this first. Alternatively, you can remove the software manually by carrying out the following steps: 1. Logon as an Administrator and run regedit. 2. Goto the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon key. 3. Change the value of the "GinaDLL" string value from "pmgina.dll" to "msgina.dll." (Be very careful: Specifying an invalid value can mean that the machine will not boot up! ) 4. Reboot the machine. 5. Delete the "C:\Program Files\ForensiT\User Profile Manager" folder and all its contents. 6. Delete the HKEY_LOCAL_MACHINE\SOFTWARE\ForensiT registry key and all its subkeys. 7. Delete the "C:\Windows\System32\pmgina.dll" file.