Windows XP / 2003 - Windows 8.1 / 2012R2

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   In the last week I have Transwized a couple of different clients and noticed the same issue. With both xp - win8 and 2003 - 2012 neither user was able to open attachments in their emails. I was able to get this working on both by removing the outlook temporary folder and have outlook recreate it. But it is important to note that any attachment that was attempted to be opened before this change was corrupted in the PST for some reason and had to be resent.

Another issue that I found on the windows 8 computer was that some word documents were not able to be opened. This was corrected by resetting the temp folder environmental attributes from %userprofile%\appdata\temp to %userprofile%\appdata\local\temp. After this the user appeared to be happily working away.

With the 2012 server I had the same issues and made the changes to the user profiles temp and removed the outlook temp folder which corrected all the issues above, however the user is not able to open any network word or excel documents!! new profiles that were not transwized work perfectly so I know it's something to do with the profile move. anyone have any ideas where to look next. The only solution at this stage is to wipe the profiles and copy the stuff manually :(. Also I just remembered that the users are unable to attach network files in outlook.

Thanks

Joeblake

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Joeblake Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 23 Feb 2015 Location: Australia Status: Offline Points: 3	Post Options Post Reply Quote Joeblake Report Post Thanks(0) Quote Reply Topic: Windows XP / 2003 - Windows 8.1 / 2012R2 Posted: 23 Feb 2015 at 6:42am
	In the last week I have Transwized a couple of different clients and noticed the same issue. With both xp - win8 and 2003 - 2012 neither user was able to open attachments in their emails. I was able to get this working on both by removing the outlook temporary folder and have outlook recreate it. But it is important to note that any attachment that was attempted to be opened before this change was corrupted in the PST for some reason and had to be resent. Another issue that I found on the windows 8 computer was that some word documents were not able to be opened. This was corrected by resetting the temp folder environmental attributes from %userprofile%\appdata\temp to %userprofile%\appdata\local\temp. After this the user appeared to be happily working away. With the 2012 server I had the same issues and made the changes to the user profiles temp and removed the outlook temp folder which corrected all the issues above, however the user is not able to open any network word or excel documents!! new profiles that were not transwized work perfectly so I know it's something to do with the profile move. anyone have any ideas where to look next. The only solution at this stage is to wipe the profiles and copy the stuff manually :(. Also I just remembered that the users are unable to attach network files in outlook. Thanks Joeblake

Mickey21 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 23 Feb 2015 Location: New Zealand Status: Offline Points: 3	Post Options Post Reply Quote Mickey21 Report Post Thanks(0) Quote Reply Posted: 23 Feb 2015 at 7:56pm
	I noticed this as well starting this past Friday since using Transwiz 1.8. Havent tried 1.7, but about to try one now. Was moving WinXP Pro domain workstation to Win7Pro 64Bit if it matters. Have done these many times in the past and worked fine. Now all of a sudden as you said, the issue is present. Cant open attachments, most Word docs dont work, but for some reason if the .doc is in the desktop folder it would work, etc. Cant install programs, temp folder is messed up. If I log in as another user without their profile imported, it all works fine like normal. Going to try 1.7 now.

Mickey21 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 23 Feb 2015 Location: New Zealand Status: Offline Points: 3	Post Options Post Reply Quote Mickey21 Report Post Thanks(0) Quote Reply Posted: 23 Feb 2015 at 8:53pm
	Tested right now with version 1.7 on same computer and same profile, no error encountered, working perfectly so far. Attachments work, no temp location issues, so far so good. Possible bug in 1.8 with XP to Win7/8 issue.

Support Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 09 Nov 2006 Location: United Kingdom Status: Offline Points: 1941	Post Options Post Reply Quote Support Report Post Thanks(0) Quote Reply Posted: 24 Feb 2015 at 1:50am
	Ok, we will take a look. Can you email support@ForensiT.com

Joeblake Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 23 Feb 2015 Location: Australia Status: Offline Points: 3	Post Options Post Reply Quote Joeblake Report Post Thanks(0) Quote Reply Posted: 24 Feb 2015 at 5:35pm
	Done, Thanks

Mickey21 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 23 Feb 2015 Location: New Zealand Status: Offline Points: 3	Post Options Post Reply Quote Mickey21 Report Post Thanks(0) Quote Reply Posted: 19 Mar 2015 at 3:06am
	Any update on this? Has the issue been resolved on 1.8 or do I still need to use 1.7?

Support Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 09 Nov 2006 Location: United Kingdom Status: Offline Points: 1941	Post Options Post Reply Quote Support Report Post Thanks(0) Quote Reply Posted: 20 Mar 2015 at 3:14am
	The problem should be resolved in the current release build 1.8.1071.

Joeblake Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 23 Feb 2015 Location: Australia Status: Offline Points: 3	Post Options Post Reply Quote Joeblake Report Post Thanks(0) Quote Reply Posted: 22 Mar 2015 at 10:36pm
	Thanks I'll give it a shot on the next XP computer I encounter.