Exchange Accounts

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   Hi!

I'm having issues TransWiz'ing profiles with Exchange accounts configured in Outlook (2007/2010/2013).

When transferring from a Windows XP/Office 2007 box to a Windows 7/Office 2007 box I got an error message regarding the .ost file and Outlook wouldn't open. I then browsed to %localappdata%\Microsoft\Outlook and killed the .ost file, which enabled Outlook 2007 to open normally and rebuild the cache.

When transferring from a Windows XP/Office 2007 box to a Windows 7/Office 2010 box I was able to launch Office 2010 successfully and it completed the cache file upgrade (very quickly!) and message items were visible and the folder structure was intact, however no new messages could be received. What made this even more bizarre was the fact that e-mails could be sent without issue!

Did I miss some notes regarding TransWiz's handling of Exchange accounts?

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Peon Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 06 Mar 2014 Location: Melbourne, AU Status: Offline Points: 3	Post Options Post Reply Quote Peon Report Post Thanks(0) Quote Reply Topic: Exchange Accounts Posted: 06 Mar 2014 at 6:39pm
	Hi! I'm having issues TransWiz'ing profiles with Exchange accounts configured in Outlook (2007/2010/2013). When transferring from a Windows XP/Office 2007 box to a Windows 7/Office 2007 box I got an error message regarding the .ost file and Outlook wouldn't open. I then browsed to %localappdata%\Microsoft\Outlook and killed the .ost file, which enabled Outlook 2007 to open normally and rebuild the cache. When transferring from a Windows XP/Office 2007 box to a Windows 7/Office 2010 box I was able to launch Office 2010 successfully and it completed the cache file upgrade (very quickly!) and message items were visible and the folder structure was intact, however no new messages could be received. What made this even more bizarre was the fact that e-mails could be sent without issue! Did I miss some notes regarding TransWiz's handling of Exchange accounts?

Support Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 09 Nov 2006 Location: United Kingdom Status: Offline Points: 1941	Post Options Post Reply Quote Support Report Post Thanks(0) Quote Reply Posted: 11 Mar 2014 at 5:31am
	The .ost issue is quite common and occurs whenever the ost file becomes out of sync with the Exchange mailbox. (For example, if you access the mailbox from another machine.) We are not aware of any problems with mail not being able to be recieved.