Finger Print Scanned creates new local profile

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   I am having profile issues Since migrating 3 computers onto a domain with user profile wizard 3.7 

When you swipe finger on HP fingerprint reader (windows8) it creates a new local profile instead of logging into the domain. Logging into the domain is ok with a password. Even on one occasion I swiped the reader when already logged in and it immediately then created a new local profile to log in, these seem to be temporary profiles only. the computers are new HP envy laptops with simplepass fingerprint reader

Thanks for any suggestions

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amcmaster Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 14 Mar 2014 Status: Offline Points: 1	Post Options Post Reply Quote amcmaster Report Post Thanks(0) Quote Reply Topic: Finger Print Scanned creates new local profile Posted: 14 Mar 2014 at 4:16pm
	I am having profile issues Since migrating 3 computers onto a domain with user profile wizard 3.7 When you swipe finger on HP fingerprint reader (windows8) it creates a new local profile instead of logging into the domain. Logging into the domain is ok with a password. Even on one occasion I swiped the reader when already logged in and it immediately then created a new local profile to log in, these seem to be temporary profiles only. the computers are new HP envy laptops with simplepass fingerprint reader Thanks for any suggestions

Support Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 09 Nov 2006 Location: United Kingdom Status: Offline Points: 1941	Post Options Post Reply Quote Support Report Post Thanks(0) Quote Reply Posted: 15 Mar 2014 at 8:01am
	This is not a user profile issue. The fingerprint is still associated with the old local user account: when you swipe your finger, Windows logs on the old user account. You need to re-associate the fingerprint so that Windows knows it relates to the new user account.