Errors when unpacking file

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   I tested your product and liked it very well. I then attempted to migrate a machine from Windows8 Enterprise Eval to Windows8 Enterprise full. I am able to start the process, but after a bit (3%) I receive an error "No such file or directory occurred in..." Would you like to continue. If I press yes, I receive a message "An incorrect password set for the file being decrypted occurred in Appdata...."

Any hope for keeping my files?

Thanks,

Ryan

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CRSDAK Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 07 Oct 2013 Status: Offline Points: 1	Post Options Post Reply Quote CRSDAK Report Post Thanks(0) Quote Reply Topic: Errors when unpacking file Posted: 07 Oct 2013 at 5:29pm
	I tested your product and liked it very well. I then attempted to migrate a machine from Windows8 Enterprise Eval to Windows8 Enterprise full. I am able to start the process, but after a bit (3%) I receive an error "No such file or directory occurred in..." Would you like to continue. If I press yes, I receive a message "An incorrect password set for the file being decrypted occurred in Appdata...." Any hope for keeping my files? Thanks, Ryan

Support Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 09 Nov 2006 Location: United Kingdom Status: Offline Points: 1941	Post Options Post Reply Quote Support Report Post Thanks(0) Quote Reply Posted: 08 Oct 2013 at 5:51am
	Hi Ryan, This is not an error we have come across. As long as there is not a problem with transfer file, your files should be safe. It may be worth opening the transfer file in something like 7-Zip to see if there is a problem with the archive, or whether the problem is on restoring the profile.

dbrower Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 11 Jan 2014 Location: california Status: Offline Points: 2	Post Options Post Reply Quote dbrower Report Post Thanks(0) Quote Reply Posted: 11 Jan 2014 at 2:55am
	I have the same problem, windows 8.1 to windows 8.1.

dbrower Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 11 Jan 2014 Location: california Status: Offline Points: 2	Post Options Post Reply Quote dbrower Report Post Thanks(0) Quote Reply Posted: 11 Jan 2014 at 3:02am
	7zip and winrar can extract the file no problem, but it has a suspiciously long name that might break a buffer length in transwiz. -dB

Support Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 09 Nov 2006 Location: United Kingdom Status: Offline Points: 1941	Post Options Post Reply Quote Support Report Post Thanks(0) Quote Reply Posted: 13 Jan 2014 at 4:03am
	Many thanks for letting us know. We will take a look at the handling of long file names.