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Finger Print Scanned creates new local profile

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amcmaster View Drop Down
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    Posted: 14 Mar 2014 at 4:16pm
I am having profile issues Since migrating 3 computers onto a domain with user profile wizard 3.7
When you swipe finger on HP fingerprint reader (windows8) it creates a new local profile instead of logging into the domain. Logging into the domain is ok with a password. Even on one occasion I swiped the reader when already logged in and it immediately then created a new local profile to log in, these seem to be temporary profiles only. the computers are new HP envy laptops with simplepass fingerprint reader
Thanks for any suggestions
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Support Quote  Post ReplyReply Direct Link To This Post Posted: 15 Mar 2014 at 8:01am
This is not a user profile issue. The fingerprint is still associated with the old local user account: when you swipe your finger, Windows logs on the old user account. You need to re-associate the fingerprint so that Windows knows it relates to the new user account.
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