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Getting FQDN for user "acooper,"... Fails

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orkinman View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote orkinman Quote  Post ReplyReply Direct Link To This Post Topic: Getting FQDN for user "acooper,"... Fails
    Posted: 14 Aug 2022 at 4:57am
I am doing a migration and think maybe this is a DNS issue.  I can ping the domain and have it resolve to any of the DCs.

13/08/2022 23:37:47.249 Migrating user account "acooper"
13/08/2022 23:37:47.249 Finding Domain Controller for domain cdcnet.local... Done.
13/08/2022 23:37:47.249 Using Domain Controller: \\CDC-CTO-DC02.cdcnet.local
13/08/2022 23:37:47.249 Binding to Active Directory... Done.
13/08/2022 23:37:47.311 Getting FQDN for user "acooper,"...  Fails.
13/08/2022 23:37:47.358 User not found in domain.

Thanks in advance for the help.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Support Quote  Post ReplyReply Direct Link To This Post Posted: 15 Aug 2022 at 8:58am
Hi, 

We have replied to your support ticket, we will reply here too as it may help others; 

It looks as if you are using a User Lookup csv file to map old usernames to new usernames, looking at this log, the target username (incorrectly) has a trailing comma ',' after the username. 

13/08/2022 23:37:47.311 Getting FQDN for user "acooper,"...  Fails.

If you are not changing the usernames, you do not need a lookup file at all. 

Thanks,

Support.

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