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Migrating over VPN fails

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x95amk76 View Drop Down
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    Posted: 18 Apr 2023 at 3:21pm
Seeing if anyone can help me out here.

I'm testing this out for a migration we are doing, almost all the machine are connecting via VPN.

My test scenario is as follows:

 

I have a test machine.

Logged in as testuser2

I connected to VPN as my account to establish and VPN connection.

Ran package locally or via RMM.

Get error stating initialization mode VPN failed….the handle is invalid.


Exclusion are in AV and the security app and it's not getting caught there and I've tested the with AV and security app off and same thing.

 

I wouldn’t think it matters that I’m connected to VPN with a different username since most scenarios would involve the local PC account is different from the ad account used to connect to VPN.


Has anyone come across this before?


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Post Options Post Options   Thanks (0) Thanks(0)   Quote Support Quote  Post ReplyReply Direct Link To This Post Posted: 25 Apr 2023 at 10:01am
Hi, 

When using VPN password caching, if the error is either Access Denied or The Handle Is Invalid, it is being blocked by a AV or Security package or setting. If you run the process on a vanilla build, it will run as expected, you can then add your tools and settings in order to identify what is blocking this.

Thanks,

Support.
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