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TransWiz v1.10 problem storing profile

Printed From: ForensiT
Category: ForensiT Support
Forum Name: Move Computer
Forum Description: User Profile Transfer Wizard questions, suggestions, comments and bug reports
Printed Date: 15 Jun 2021 at 10:36pm
Software Version: Web Wiz Forums 12.03 -

Topic: TransWiz v1.10 problem storing profile
Posted By: KKB
Subject: TransWiz v1.10 problem storing profile
Date Posted: 26 Apr 2016 at 6:09pm

I have a 32bit Windows 7 PC in German.

I need to transfer 6 profiles from my Win7 Workgroup PC 

I am logged in as an Admin and try to store the profile of a normal user. At the END of the storage process I get - most of the time - not always - the following error messages:

Error packing file: C:\Users\UserName\ntuser.dat.log1

Error packing file: C:\Users\UserName\ntuser.dat.log2

When I open the ZIP file I can see that these 2 files AND NTUSER.DAT from the user profile directory are missging.

When opening Regedit before starting Transwiz.exe I can see that (in case it ist not working) the user registry is loaded in HKU short after starting the storage of the profile and it is NOT unloaded again. Even after ending TransWiz.exe (verified in TaskManager) this hive in Regedit canNOT be unloaded. I get a "access denied".

Even with unlocker etc. I did not find the process which is holding the file open. And I canNOT rename the NTUSER.DAT.

Only a reboot free's ntuser.dat.

The next TransWiz.exe process might be - or might not be successful. Without reboot another profile might be - or might NOT be successful.

Thanks Klaus

Posted By: Support
Date Posted: 27 Apr 2016 at 7:25am
The two log files are not required and can be ignored.

Transwiz does not store NTUser.dat as NTUser.dat in the archive, so you will not see that file name. It will have been backed up - Transwiz will backup the the user's registry even if it is in use.

Posted By: KKB
Date Posted: 27 Apr 2016 at 4:52pm

Thanks for the answer.

But than the error message would be really missleading.

In addition I do see the NTUSER.DAT and .log files in the ZIP when the storage of the profile is performed without any error. And after importing a profile with the stored NTUSER.DAT in ZIP file it appears in the profile directory.

When I import the profile withOUT NTUSER.DAT (the one with error messages during storage) I receive an error "Unable to load Profile. Error 2. Das System kann die angegebene Datei nicht finden == System cannot find the named file." in the TransWiz Window during creation of a new user with new profile on Windows 10.

But I have other errors during import - see other post.

with kind regards, Klaus 

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