Transwiz gets stuck at *.ost
Printed From: ForensiT
Category: ForensiT Support
Forum Name: Move Computer
Forum Description: User Profile Transfer Wizard questions, suggestions, comments and bug reports
URL: https://forum.ForensiT.com/forum_posts.asp?TID=138
Printed Date: 27 Mar 2026 at 2:13am
Software Version: Web Wiz Forums 12.03 - http://www.webwizforums.com
Topic: Transwiz gets stuck at *.ost
Posted By: kaombo
Subject: Transwiz gets stuck at *.ost
Date Posted: 22 Oct 2008 at 2:57am
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Hi
I am using transwiz to move a profile from one computer to another within the same domain.
I am doing so running the tool on the computer where the profile is located, using my own profile which has domain admin rights.
When the tool starts packing the files it gets stuck at the *ost file and prompts an error:
"Error packing file:
C:\Documents and Settings\%username%\Local Settings\Application Data\Microsoft\Outlook\Outlook.ost"
Any ideas why and how to solve it?
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Replies:
Posted By: Support
Date Posted: 22 Oct 2008 at 3:11am
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Hi,
In this case it could be that the .ost file is in use. Try rebooting the machine, do not start Outlook, and run Transwiz again.
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Posted By: kaombo
Date Posted: 22 Oct 2008 at 3:32am
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Thanks for the reply... Rebooted the machine to no effect. Still getting the same error. |
Posted By: kaombo
Date Posted: 22 Oct 2008 at 3:57am
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Also tried using transwiz in safe mode with both the domain admin and the local admin accounts. no luck the ost file is almost 2 GB in size.. does the tool have some kind of size limit? |
Posted By: Support
Date Posted: 22 Oct 2008 at 3:58am
| As a test, I would try copying the *.ost file manually to another location. This will show whether the problem is to do with Transwiz or the file itself. |
Posted By: kaombo
Date Posted: 22 Oct 2008 at 4:07am
| if i do a copy and paste into another computer on the network for example it works fine. also, i can compress the file using winrar with no problems. it seems it is transwiz that is struggling with something. i just dont know what exactly. |
Posted By: Support
Date Posted: 22 Oct 2008 at 4:33am
It could be that the problem is to do with the size of the file. The maximum size of a disk-spanning volume in an archive is ~2Gb. It sounds like Transwiz is having a problem with that 
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Posted By: kaombo
Date Posted: 22 Oct 2008 at 4:58am
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i have removed the ost from the profile. after that transwiz works fine. i´ll just copy the ost to the profile after migrating it. thanks for the support |
Posted By: chookie
Date Posted: 13 Nov 2008 at 7:25am
i aways had the same problem. it would *appear* to pack everything but when it got to the last part and was starting to create the *.trans.zip file it would crash with a vague error. so after simply moving the *.ost and *.pst files from the profile into a folder outside the profile, then manually copying it over to the new computer, the profile packed and zipped with no problems.   the OST and PST files were 1gb and 1.7gb, so it would appear that the zip engine is limited in the size of files it can handle without coming unglued.  |