DefProf - The Profile is In Use
Printed From: ForensiT
Category: ForensiT Support
Forum Name: Desktop Management
Forum Description: User Profile Manager questions, suggestions, comments and bug reports
URL: https://forum.ForensiT.com/forum_posts.asp?TID=1925
Printed Date: 27 Mar 2026 at 2:13am
Software Version: Web Wiz Forums 12.03 - http://www.webwizforums.com
Topic: DefProf - The Profile is In Use
Posted By: TorontoUser
Subject: DefProf - The Profile is In Use
Date Posted: 16 Jul 2020 at 1:10pm
I have two machines running Windows 10, Build 2004. I created them with accounts that have administrative rights; let's call those accounts Installer.
A few days ago I ran
c:\Defprof Installer
on one of them. Worked brilliantly.
Today I built the second machine and ran
c:\Defprof Installer
and got the message:
"The Profile is in use. The user must sign off before running Defprof".
Others have had this problem, for example:
http://forum.forensit.com/forum_posts.asp?TID=1905
http://forum.forensit.com/forum_posts.asp?TID=1374
I also tried, in an administrative level command prompt:
runas /noprofile /user:Installer "C:\defprof Installer"
that gave me:
"Attempting to start c:\defprof Installer as user "THISPC\Installer"...
and just in case I also tried,
runas /noprofile /user:Administrater "C:\defprof Installer"
Any ideas would really, really be appreciated!
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Replies:
Posted By: TorontoUser
Date Posted: 16 Jul 2020 at 3:47pm
I have solved my own problem, although I'm not clear on the cause. Here's what I did, for use by others.
First, I rebooted from the command window using:
shutdown.exe -r -f -t 0
This acutally did something for me - after rebooting I tried again and got a message about the Forensit service updating store apps. But then I once again got the "profile in use error."
I had made a Veeam Agent backup of the computer immediately prior to trying DefProf. Fortunately. So I restored it. Then I ran Defprof and it worked fine.
The system configurations at the time when DefProf was refusing to function, and the time when it did function, were identical.
It seems reasonable to assume that DefProf was correct and the user profile was actually somehow in use, although I tried rebooting several times and logging back in with a different profile. If you also have this problem, you might try restoring a backup and running DefProf on it.
Bear in mind that I'm not an IT consultant. I just sometimes have to perform this role at our own, very small firm.
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Posted By: Support
Date Posted: 17 Jul 2020 at 3:08am
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Thank you for your feedback. We have observed that Windows 10 will load profiles in the background (without a user being signed-in) to do updates, etc.
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