error 5 when attempting to migrate profile
Printed From: ForensiT
Category: ForensiT Support
Forum Name: Move Computer
Forum Description: User Profile Transfer Wizard questions, suggestions, comments and bug reports
URL: https://forum.ForensiT.com/forum_posts.asp?TID=2363
Printed Date: 27 Mar 2026 at 12:28am
Software Version: Web Wiz Forums 12.03 - http://www.webwizforums.com
Topic: error 5 when attempting to migrate profile
Posted By: Dave Souren
Subject: error 5 when attempting to migrate profile
Date Posted: 13 Jul 2023 at 10:29pm
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Hello All, We are new to Forensit and are trying out the basic version to migrate an existing profile and workstation to a different domain. The computer and user are present in both domains, but when we run the simple profile wizard it tries but returns an "error 5" and fails. I saved the log, which is as follows- ForensiT User Profile Wizard 24.5 Freeware Edition Copyright (c) 2002-2023 ForensiT Software Ltd http://www.ForensiT.com" rel="nofollow - www.ForensiT.com Target device: ENS31251 OS build 10.0.19045.3208. Version 22H2. Domain: EOHSI Finding Domain Controller for domain rad.rutgers.edu... Done. Using Domain Controller: \\RADDC05.rad.rutgers.edu Binding to Active Directory... Done. Getting FQDN for user "souren"... Done. Getting Domain SID... Done. SID is S-1-5-21-2423303271-2025932689-2187700767-7836 Checking for roaming profile... Done. No roaming profile path set. Processing UWP Apps... Done. Setting Registry ACLs... Done. Set Registry ACLs in 0.203 seconds. Closing Apps... Done. Setting Profile ACL... Done. Set Profile ACL in 0.625 seconds. Creating Profile registry keys... Done. Joining to domain "rad.rutgers.edu"... Fails. Error 5. Access is denied. Migration Fails Any help that can be provided with this error will be much appreciated. Our intention is to purchase either the professional or corporate version, but we decided to try the simple one first to test the process (and obviously we're doing something wrong. Thanks for your help! Dave Souren Rutgers University
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Replies:
Posted By: Support
Date Posted: 14 Jul 2023 at 1:37pm
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Hi, The user account that you are using to join the computer to the new domain, does not have rights to do so. Error 5 is access denied. If you still have a problem, please contact us at support@ Many thanks, Support.
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Posted By: Dave Souren
Date Posted: 14 Jul 2023 at 9:43pm
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Dear Support, Thank you for the prompt response...... as it turned out we had both an account access issue and a system that was named differently than it was on the new domain, but once that was corrected the free version moved the profile to the new domain successfully. Next week we will be trying the Corporate edition, so it's rather likely that I'll be back in touch again.  Thanks again for your help! Dave Souren
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