error 5 when attempting to migrate profile

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   Hello All,

We are new to Forensit and are trying out the basic version to migrate an existing profile  and workstation to a different domain. The computer and user are present in both domains, but when we run the simple profile wizard it tries but returns an "error 5" and fails. I saved the log, which is as follows-
ForensiT User Profile Wizard 24.5
Freeware Edition
Copyright (c) 2002-2023 ForensiT Software Ltd
www.ForensiT.com

Target device: ENS31251
OS build 10.0.19045.3208. Version 22H2.
Domain: EOHSI
Finding Domain Controller for domain rad.rutgers.edu... Done.
Using Domain Controller: \\RADDC05.rad.rutgers.edu
Binding to Active Directory... Done.
Getting FQDN for user "souren"... Done.
Getting Domain SID... Done.
SID is S-1-5-21-2423303271-2025932689-2187700767-7836
Checking for roaming profile... Done.
No roaming profile path set.
Processing UWP Apps... Done.
Setting Registry ACLs... Done.
Set Registry ACLs in 0.203 seconds.
Closing Apps... Done.
Setting Profile ACL... Done.
Set Profile ACL in 0.625 seconds.
Creating Profile registry keys... Done.
Joining to domain "rad.rutgers.edu"... Fails.
Error 5. Access is denied.
Migration Fails

Any help that can be provided with this error will be much appreciated. Our intention is to purchase either the professional or corporate version, but we decided to try the simple one first to test the process (and obviously we're doing something wrong.

Thanks for your help!

Dave Souren
Rutgers University

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Dave Souren Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 13 Jul 2023 Status: Offline Points: 3	Post Options Post Reply Quote Dave Souren Report Post Thanks(0) Quote Reply Topic: error 5 when attempting to migrate profile Posted: 13 Jul 2023 at 10:29pm
	Hello All, We are new to Forensit and are trying out the basic version to migrate an existing profile and workstation to a different domain. The computer and user are present in both domains, but when we run the simple profile wizard it tries but returns an "error 5" and fails. I saved the log, which is as follows- ForensiT User Profile Wizard 24.5 Freeware Edition Copyright (c) 2002-2023 ForensiT Software Ltd www.ForensiT.com Target device: ENS31251 OS build 10.0.19045.3208. Version 22H2. Domain: EOHSI Finding Domain Controller for domain rad.rutgers.edu... Done. Using Domain Controller: \\RADDC05.rad.rutgers.edu Binding to Active Directory... Done. Getting FQDN for user "souren"... Done. Getting Domain SID... Done. SID is S-1-5-21-2423303271-2025932689-2187700767-7836 Checking for roaming profile... Done. No roaming profile path set. Processing UWP Apps... Done. Setting Registry ACLs... Done. Set Registry ACLs in 0.203 seconds. Closing Apps... Done. Setting Profile ACL... Done. Set Profile ACL in 0.625 seconds. Creating Profile registry keys... Done. Joining to domain "rad.rutgers.edu"... Fails. Error 5. Access is denied. Migration Fails Any help that can be provided with this error will be much appreciated. Our intention is to purchase either the professional or corporate version, but we decided to try the simple one first to test the process (and obviously we're doing something wrong. Thanks for your help! Dave Souren Rutgers University

Support Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 09 Nov 2006 Location: United Kingdom Status: Offline Points: 1941	Post Options Post Reply Quote Support Report Post Thanks(0) Quote Reply Posted: 14 Jul 2023 at 1:37pm
	Hi, The user account that you are using to join the computer to the new domain, does not have rights to do so. Error 5 is access denied. If you still have a problem, please contact us at support@ Many thanks, Support.

Dave Souren Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 13 Jul 2023 Status: Offline Points: 3	Post Options Post Reply Quote Dave Souren Report Post Thanks(0) Quote Reply Posted: 14 Jul 2023 at 9:43pm
	Dear Support, Thank you for the prompt response...... as it turned out we had both an account access issue and a system that was named differently than it was on the new domain, but once that was corrected the free version moved the profile to the new domain successfully. Next week we will be trying the Corporate edition, so it's rather likely that I'll be back in touch again. Thanks again for your help! Dave Souren